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Returns Policy

Need to return an item to us?

No worries at all, we want to make sure you are completely happy! Returns are super easy - just contact us as soon as possible to let us know how we can help you.

Change of Mind

If you'd like to return an item due to a change of mind, you'll need to return the items to us in their original condition, within 14 days of your receiving the item in order to qualify for a refund, credit or exchange (excluding original shipping cost). Please ensure you carefully repackage items so they are kept safe from damage in transit, because unfortunately we cannot accept items which are damaged or dirty. Customers are responsible for the shipping cost to return items due to change of mind.

Return address: Earth Greetings U4/22 Bennet Ave Melrose Park SA 5039 AUSTRALIA.

Faulty or Damaged Items

Oh no! If you believe an item you have received is faulty or damaged, please contact us asap with your order number, photos of the item and as many details as possible. Once approved we will happily replace your item. If an item is sold out we can offer a similar alternative or refund.

Wholesale

Please see our Stock Returns Policy under General Wholesale Information or contact us directly.

Earth Greetings acknowledge the Traditional Owners of the land in which we work, the Kaurna people. We recognise their continuing connection to the land and wildlife, and pay our respects to the elders past and present.

Partners in Purpose

Copyright © Earth Greetings 2024

ABN 59 612 891 844

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use.

The information contained in this website is for general information purposes only and is provided by earthgreetings.com.au. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

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Every effort is made to keep the website up and running smoothly. However, earthgreetings.com.au takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

COPYRIGHT NOTICE

This website and its contents are the copyright of Earth Greetings Pty Ltd – © 2018. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following. You may print or download contents to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other form of electronic retrieval system.

ARTWORK COPYRIGHT

The artwork on this website is owned by the individual artists who have licenced it to Earth Greetings for the express purpose of applying it to our products. The unauthorised copy or use of the artwork featured on this website is in breach of the copyright of the artist who created it. If you have any questions or about the use of the artwork featured on this website or would like to request permission to use any of the artwork featured please get in touch with us via our contact us page.